1 reviews | Active since Jul 2016
Bad service at Randburg Renew-it
<p>This was the worst experience ever!although the quality of work was acceptable the actual communication was lacking from start.I was advised that the approximate down time would be about 2weeks... I did not get a single call from them after the first week.. I called daily without having my calls returned. When I raised my voice a advisor called me to tell me that my vehicle is being prepared for panelbeating.. .. This after 10days!</p> <p>upon collection of car we discovered that my back park assist sensor was not working.. They advised approximately 4 weeks ago that they would order the part and advise me. To date I have called and left messages for Ilana who is yet to call!is this the type of set cue expected from a mercedes accredited service provide? </p>
Hello Symrise1
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
Hello Symrise1
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
