GD
Gail D
1 reviews | Active since Jun 2019
22 Jun 2019, 07:56
Bad service
Bad service, never get back to you at all. Management is worse. With the amount of terrible reviews why hasn't Head office step in. HK55PPGP_Service advisor_Jacky. Service Manager: cannot response to email or even return or take calls. There is always excuses, parts or something. We simply requested a custody car because parts is only available 10-20days since my car had been there for a month already. This is really bad and what makes matters worse, we always have to follow up with my car whilst it's there and we have to pay these people for their horrible terrible service.
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Renew-it Randburg's replyOfficial
24 Jun 2019, 10:55 Good day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. We have escalated this to the Service Manager at the branch for resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. We have escalated this to the Service Manager at the branch for resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Renew-it Randburg's reply24 Jun 2019, 10:55
Official
Good day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. We have escalated this to the Service Manager at the branch for resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. We have escalated this to the Service Manager at the branch for resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).