JJ
Jasper J
1 reviews | Active since Apr 2020
17 Oct 2022, 19:05
Bad serives from Renew-it
On 29 September I received my vehicle back from Renew-it Randburg. On my way home I realized that my smash & grab film on my driver's window was badly damaged. I contacted Renew-it that same night via email. I went back to them on 30 September to complain about the damaged film. They promised me that it will be fixed on the Tuesday. it is now 17 days later & nothing's been done about it at all. I have sent email, after email, with no resolution at all. What is the worst, is that Santam has done nothing to step in & remedy the situation.
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Renew-it Randburg's replyOfficial
18 Oct 2022, 08:34 Good day Jasper Jaarsveld,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delays in repairs. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Randburg who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delays in repairs. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Randburg who will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Randburg's reply18 Oct 2022, 08:34
Official
Good day Jasper Jaarsveld,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delays in repairs. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Randburg who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delays in repairs. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Randburg who will be in contact with you.
Renew-It Team, Always@yourservice