JL
Jan L

1 reviews | Active since Mar 2009

04 May 2016, 07:08

Bad Quality

Three weeks ago a booked my car in at Renew-it for a very small damaged at the front of my car. Yesterday, after I had to phone and find out if the car is ready, they said it is ready. On arriving, waiting for 10 minutes, they took me to my car. I notice that the black plastic section, which the assessor said will be replaced, was not. On closer inspection my number plate fell off, which was stuck to the car with a 2 cm piece of double tape. For a small job to take three weeks and then that the work was not done as per assessor including such bad workmanship is plan ridiculous. I will never ever recomend Renew-it to anybody.

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Replies (1)
Renew-it Randburg
Renew-it Randburg's reply21 Jul 2016, 13:16
Official

Hello langhout

Thank you for your feedback.


We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).

Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za