LM
Lerato M

1 reviews | Active since Jul 2022

13 Dec 2024, 07:26

Bad customer service

The service is so bad I wouldn’t recommend them. They worked on my car 2022 there was a part that was on back order still waiting till today. I have sent emails and called, received no response from Thembi, Jason, Ilhaam. No one has bothered to follow up on this that time I paid full amount. Also not happy with their spray painting l.

0
Replies (4)
Renew-it Randburg
Renew-it Randburg's reply13 Dec 2024, 08:08
Official
Good day Khanyisa, 

Thank you for taking the time to review us on this platform.
 
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Renew-It Randburg.

They will be responding directly with you to find immediate resolution. 
 
The Renew-it Team, always@yourservice 
LM
Lerato M's update17 Dec 2024, 10:59
Reviewer Update
Still await feedback on this????
Renew-it Randburg
Renew-it Randburg's reply17 Dec 2024, 15:29
Official
Good day  Lerato

Thank you for taking the time to review us on this platform.
 
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Renew-It Randburg.

They will be responding directly with you to find immediate resolution. 
 
The Renew-it Team, always@yourservice 
LM
Lerato M's update14 Jan 2025, 11:26
Reviewer Update
It seems it’s a norm for Randburg to not provide any feedback. No phone call, no follow up