KM
Karen M
1 reviews | Active since Sept 2022
01 Sept 2022, 10:40
BAD BAD SERVICE
and this is still being generous. NO feedback, Rude staff..
Refusing to email updated quote to client.
Helpful (0)
Replies (2)0
Replies (2)
Renew-it Randburg's replyOfficial
01 Sept 2022, 13:10Good day Karen
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies inconvenience caused, we treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
I have noted that Thembilihle did send you the amended quote which you are disputing and she has explained the process to you which we are requesting you to contact your insurance company to explain the process on their end as well.
Renew-It Team, Always@yourservice
I have noted that Thembilihle did send you the amended quote which you are disputing and she has explained the process to you which we are requesting you to contact your insurance company to explain the process on their end as well.
Renew-It Team, Always@yourservice
Renew-it Randburg's reply01 Sept 2022, 13:10
Official
Good day Karen
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies inconvenience caused, we treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
I have noted that Thembilihle did send you the amended quote which you are disputing and she has explained the process to you which we are requesting you to contact your insurance company to explain the process on their end as well.
Renew-It Team, Always@yourservice
I have noted that Thembilihle did send you the amended quote which you are disputing and she has explained the process to you which we are requesting you to contact your insurance company to explain the process on their end as well.
Renew-It Team, Always@yourservice
KM
Karen M's updateReviewer Update
01 Sept 2022, 14:24Quote was only emailed after I made the Hello Peter post, Quote is incomplete.....The insurance is not repairing my car - Renew it is ! That is why I asked you for the quote.
KM
Karen M's update01 Sept 2022, 14:24
Reviewer Update
Quote was only emailed after I made the Hello Peter post, Quote is incomplete.....The insurance is not repairing my car - Renew it is ! That is why I asked you for the quote.