NM
Nthabiseng M

1 reviews | Active since May 2016

22 Dec 2017, 09:32

Amelia not returning calls. Always busy

I have left 3 messages for Amelia to call me and give me feedback on the progress of my car, but I have received nothing. The messages I get from the reception lady is either she is in a meeting or on a phone call. I am not sure why Discovery Insure has sent my car for repairs at Renew-it because customers are neglected. All I need to know is how far are repairs because my car hire expires soon and I need my car back.

0
Replies (1)
Renew-it Randburg
Renew-it Randburg's reply22 Dec 2017, 09:43
Official

Good Day

Thank you for your feedback.

We wish to apologise for this poor service that you have experienced.
Kindly provide us with your vehicle registration number so the matter can be escalated to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).


Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za