1 reviews | Active since Apr 2023
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I have had a fairly ok experience from Renew-it Randburg. I was excited in December when my car was fixed by the team quite quick , I was able to negotiate to fetch my car in January as I was home in KZN. However i was quiet dissapointed when i did fetch my car in January - the paint job was not 100% done, my cars wheel alignment was not done properly and had a ESP sign show was a started driving on free way fast, my car got hit on the left hand rear and has a sensor there which now every time i reverse does not go away! I have since taken it back they fixed the paint, ESP sign and said the sensor would not give me problems. Its February again and I have since taken it back. I am hoping this time all my complaints and issues will be resolved. I must say staff is very friendly, helpful and accommodating. I just hope they can fix my 2 issues now seat and rear sensor. I do wish I was informed by my customer agent that they do assist with pick ups and drop offs when she asked me to come fetch my car in January. Those small acts of customer service go along way for us as the customer. SHOUT out the the driver who drove me to work at Renewit yesterday, he was an amazing old man
Thank you for taking the time to review us on this platform.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Renew-It Randburg.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Renew-It Randburg.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice
