SD
Sharlene D

1 reviews | Active since Feb 2018

07 Feb 2018, 18:49

2 months to repair a car with no feedback

They have had my vehicle since the 9 December. Apparently a door couldn't be found, after multiple phone calls with no feedback from thier side. On the 25/01 they notified me that a door was scheduled to arrive by the afternoon, but unfortunately could not give me an estimate time of completion because the door and the frame had to be alligned and this could take some time, but once this was complete they would update me with a time frame. Still nothing, its completely unacceptable!

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Replies (1)
Renew-it Randburg
Renew-it Randburg's reply08 Feb 2018, 11:43
Official

Good Day

Thank you for your feedback.

We wish to apologise for this poor service that you have experienced.
Kindly provide us with your vehicle registration number so the matter can be escalated to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).