UM
Unathi M

1 reviews | Active since Jul 2018

02 Jul 2018, 19:17

Worst repairs shop and workmanship ever

It has been 3 months since my car has been at Renew-it Edenvale, and it has gone from bad to WORSE!!! My car has been taken back about 4 times now for them to repair the initial accident damages they had to make, mind you every time I get a call saying that my car is ready for collection I get there with the same issues still there. Last week I was told my car was ready, only to find half my boot is not there, they (so called) repaired a light that had no issues at all and left the one they glued on, incorrect *****s used, alignment issues, over polishing, missing number plate, broken parts fitted and the list goes on... and they say they have a QC department??? If i wanted to take my car to a back shop I would have done so. Renault SA - please school me, what is the criteria for approving your Suppliers????

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Replies (1)
Renew-it Edenvale
Renew-it Edenvale's reply03 Jul 2018, 07:46
Official

Good day

Thank you for your feedback.
We wish to apologise for this poor service that you have experienced. The matter is currently being escalated to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @Your Service
www.atyourservice.co.za