Very unhappy about unrealistic turnaround times....

I was involved in an accident on 06 February 2024. I submitted my claim to Auto and General on 07 February 2024, and the claim was finalised on 14 February 2024. I received an SMS from Renew-It Edenvale on the 16 February 2024, informing me that my vehicle is booked in for repairs on 28 February 2024. I booked in my vehicle on 28 Feb and received an SMS informing me of the appointed service consultant, and that the vehicle is being checked for unseen damages. Up until that point I was happy, there was progress.... And then things went quiet.... I was told that the appointed service consultant will keep me update along the way, i.e. every 2/3 days. Well, that was not the case. A week later I still had no update. I had to take the initiative and Renew-It on 07 March 2024, for an update. I was told that they've ordered the parts, which will take about 4-7 working days, and on that day, it was day 1. After which it will take another 10-20 working days!!!!!!! Today is the 12th of March 2024, and I've been without a vehicle for 14 days (including weekends). Another 10-20 working days later and I will be fired from my job! Who in their right mind can be without a vehicle for so long! They do not offer any courtesy vehicles, and unfortunately, I don't have that benefit on my insurance. I guess, my complaint is about the extremely long turnaround times.... Is it really necessary?!!!! If it were up to me, I would have chosen differently. Now I know for next time... I am very unhappy, and unhappy clients talk....