KV
Kirsten V

1 reviews | Active since Apr 2017

19 Apr 2017, 15:22

******** panelbeating work & terrible turn around time

<p>I will never in my life refer anyone to renew-it, our car has been there for more than 2months it has been rejected twice by ourselves & i dont know how many times by the insurance assessors. Pirate parts were used,got quoted new parts only to find out the old parts were fixed, paint did not match, rims did not match. Their customer service is awful, you have to phone them numerous times because they dont come back to you as promised. I could carry on about the bad service but its not like they would care, all they care about is their next number!!</p>

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Replies (3)
Renew-it Edenvale
Renew-it Edenvale's reply19 Apr 2017, 15:52
Official

Good day kirsten

Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za

Renew-it Edenvale
Renew-it Edenvale's reply25 Apr 2017, 14:52
Official

Good day Kirsten

Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za

Renew-it Edenvale
Renew-it Edenvale's reply25 Apr 2017, 14:52
Official

Good day Kirsten

Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za