Still no response on my issue from Renew-It Edenvale

I published the below review at the end of April.

I received a call from the call centre to say somebody would get back to me but after the initial call I have received no response.

Still waiting.

"My wife's Picanto was taken in for repairs to Renew it Edenvale. Among a host of other faults they somehow managed to break the vehicle's key and tried to cover it up by glueing the key back to the keyfob when we went to pick up the vehicle.

When we complained Daniel told us to bring the vehicle back to fix the other faults as well as replace the key.

When we took it back they kept the car for a week and still didn't replace the key they broke. Daniel told us the key was on order and he would notify us when it arrived. This was in Feb 2018.

It's now going to May and our repeated calls to Renew it has left us nowhere. Daniel is never available and nobody else can help us. They are obviously hoping we give up so they don't have to order us a new key that they broke!

I wish there was some panelbeater ombudsman we could report them to because their customer service is very poor."