DS
Dani S

1 reviews | Active since Aug 2015

18 Aug 2015, 10:57

SAFETY DISREGARDED & DISGUSTING ATTITUDE

HAD AN ACCIDENT AND THE CAR WAS TOWED TO RENEW-IT EDENVALE.<br> -WHEN COLLECT THE CAR, I DISCOVERED A BROKEN PIPE, CRACKED FRONT GRILL AND DAMAGED TYRE, SO LEFT IT THERE.<br> -MY CONCERN WAS THE DAMAGED TYRE THEY DIDN'T REPLACED.<br> -MR RANDY KUTUSON IGNORE MY CONCERN RE DAMAGED TYRE AND LACK OF SAFETY RELATED TO IT! <br> -I TOOK THE CAR FOR INSPECTION BY \TIGER WHEEL & TYRE"THAT FOUND IT PRUDENT TO REPLACE TYRE RATHER THAN ALLOW ME TO DRIVE ON A DAMAGED TYRE THAT HAS POTENTIAL TO FAIL..\""!<br> -I FORWARDED THIS REPORT TO RENEW-IT BUT THEY CHOOSE TO IGNORED IT.<br> -IT IS NOT ACCEPTABLE TO HAVE IN THE MOTOR INDUSTRY COMPANIES LIKE \""RENEW-IT EDENVALE\"" THAT ARE WORKING WITH NEGLIGENCE ON THE SAFETY ISSUE!<br> -I WILL NOT RECOMMEND THIS PLACE CALLED \""RENEW-IT EDENVALE\"" NOR WANT TO BE IN THE HAND OF SUCH COMPANY WITH THIS KIND OF ATTITUDE<br> -RENEW-IT EDENVALE: NO GUARANTEE AND/OR AFTER SALE SERVICE! <br> -MR RANDY KUTUSON GAVE NO ATTENTION TO THE SAFETY CONCERNS.<br> -IT IS A COMPANY THAT TURN THEIR BACK TO YOU AND DO NOT RESPECT THEIR WRITTEN GUARANTEE PROMISE!<br> """

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Replies (1)
Renew-it Edenvale
Renew-it Edenvale's reply26 Sept 2016, 10:00
Official

Hello Dshalom


Thank you for your feedback.


We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).


Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za