1 reviews | Active since Jan 2017

06 Mar 2017, 07:30

repair horror

<p>My insurance informed me that car was received by Renew-it Edenvale beginning of February and it would take 15 days.Started receiving communication from Gabisile Khumalo and Cassidy on updates about the vehicle...around the 15day mark those notifications stopped coming in.I needed some information on the vehicle was told its not Gabi who should give me feedback should contact Cassidy who advised they would get back to me with the information and that was two weeks ago still waiting..........Can the service get any worse?</p>

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Replies (1)
Renew-it Edenvale
Renew-it Edenvale's reply06 Mar 2017, 09:18
Official

Hello Ntombifuthi-Dube


Thank you for your feedback.


We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).


Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za