1 reviews | Active since May 2018
RENEW-IT EDENVALE HAS VERY POOR SERVICE DELIVERY!!
Service and communication is pathetic!!
My vehicle was in for repair work, when I got there to pick up my vehicle my bumper and light was not fastened properly and I had to wait two hours for this to be fixed and this after they told me the whole vehicle went trough a quality check!!
My vehicle needs a re-work, as they didn't replace a trimming around my light which is clearly damaged. I did my part by phoning my insurance company, they phoned Renew-It Edenvale and gave authorization for them to send the assessor so the necessary assessment can be made and the re-work can be done. It has been a month still no communication in this regard. I have been phoning and emailing and no response. They keep on making promises and nothing happens!!
Good day
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced. The matter is currently being escalated to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @Your Service
www.atyourservice.co.za
Good day
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced. The matter is currently being escalated to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @Your Service
www.atyourservice.co.za
