RE NEW IT - UTTER UTTER UNPROFESSIONAL DISGUSTING SERVICE

WE URGE ANYONE NOT to utilise the services of RENEW IT Panelbeaters. You must insist on a panelbeater of your choice. We have placed a complaint with Insurers, that having RENEW IT on their board for repairs is unacceptable. The service is shocking to say the least. You get pushed from pillar to post, without any courtesy calls and updates. We were advised by various people, ALL CLAIMING TO BE DIRECTORS of the company and SENIOR MANAGERS of different times that the vehicle would be ready. We have waited at their reception for HOURS - they don't send Invoice for payment of excess on time, and then utilise this excuse for not having the vehicle ready. We have waited some THREE WEEKS !!! No courtesy vehicle offered. Be very cautious when booking your vehicle. RENEW IT act and come across as all professional to start, to get your business, but leave you in an absolute dilemma when it comes to progress and collecting the vehicle. Make sure you can choose your panelbeater and don't be bul**** by Insurers to use RENEW-IT. The staff are unprofessional without any understanding of urgency and clients business deadlines : Maureen, Liezel Spolander, Daryl Van Zyl need to perhaps take a course in people S****s and business ethics. RENEW IT don't release a vehicle without funds reflecting in their bank account, even if you mail proof of payment. This is not normal business practice. There is always a paper trail, from client to broker to Insurers, so there should be no need for reflection from another Bank. Even if you're a large company and utilised RENEW IT before, they WILL NOT ACCOMMODATE you. They insist on all being MANAGERS and DIRECTORS, without the business and people s****s. I cannot stress enough the caution you should take before utilising RENEW IT.