QUALITY SERVICES

4 Calls later and 22 minutes of air time gone and someone - who cannot assist me with my enquiry - answers the phone! She will ask the person who can help me, to phone me. It is now longer than 30 minutes and still no response! Is this the company that is going to repair my vehicle that Dial Direct is using as a service provider? I am really worried en even more so after I have read their reviews. Dial Direct should also re-evaluate Renew It as service provider because I have a bad feeling over their ability to deliver quality services.