MM
Michelle M

1 reviews | Active since Jun 2016

10 Jun 2016, 13:01

Disgusting service from Renew it

<p>I have taken my car to Renew it autobody in April 2016 for the driver side door and bonnet to be resprayed. The first time I went to pick up my car the colour was still incorrect and the quality manager Renier with an attitude, insisted it was correct, which was not. I left the car there and told them to rectify.</p> <p>Renew it Edenvale has now gone and further damaged my car from the driver door,bonnet, both fenders and passenger door while they were blending the other sides. My car now has dips (fish eyes) in the paintwork and looks worse than when I left it there. Renew It staff Daryl, Vandy and Renier are completely denying their mistakes and refusing to rectify these damages made as above. Furthermore they are making false accusations by saying that it was previous damages which it's not. I have emailed their manager Clifford Joffe and since 6 June have gotten not a single response.</p> <p>Renew it Edenvale has to rectify all damages in the paintwork on my vehicle because those damages were never there previously and was caused by their poor workmanship. It is now June and we are left stranded without transport, this is appalling service I am absolutely disgusted. PLEASE HELP ME URGENTLY </p>

0
Replies (1)
Renew-it Edenvale
Renew-it Edenvale's reply13 Jun 2016, 10:00
Official

Hello Maistry

Thank you for your feedback.

We wish to apologise for this poor service that you have experienced.

We have escalated this matter to the Service manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).

Kind Regards,

Renew-It Autobody @ Your Service
www.atyourservice.co.za