Completely Unacceptable Service

My car has been at this panel beater for 3 months now. Every week I’m told that it’s in “paint prep” - when I told the lady responsible for giving me feedback about the car her exact words were “It’s ONLY July ma’am” - meaning what exactly?? That I should calm down and that these still more months to go? THREE months into this ordeal and you have the effrontery to tell me to calm down it’s only July! For a car you’ve had since May