Bunch of ******* - do not use them in future

Three weeks ago, my vehicle went in for panel beating on the door. When I handed my keys in, there was an expensive Toyota 86 leather key ring attached to the key. When I received my car and my keys, I noticed that the key ring was missing. The lady at reception was adamant that there was no key ring attached. When they eventually pulled the images of my car, key handed in, they noticed that the key ring was attached. They could not find the key ring neither did anyone own up to say they stole the key ring. The manager Randy and his crm Palesa promised that they would replace the key ring in that week. It has gone three weeks now and no one is taking accountability. When I phone Palesa, I get told many different stories that they stIll waiting for stock etc yet most of the Toyota's have the key ring. They are seriously a bunch of ******* and don't recommend anyone else use them going forward. If I did not contact them today, they would just continue ignoring my request. I will get my insurance company to sort it out as I am tired of dealing with these *******.<br> <br> Dissatisfied Customer<br> I.E. Essop