Be Warned

<p>I should have been warned. Hello Peter HPI 2.6/10. I took a Mazda CX3 for panel beating. I was told that in order to save time in the workshop, the parts would be ordered in advance, and I would be contacted. After a few weeks, I was contacted and told that there was a delay in getting parts. Six weeks after the getting the quote, I went in ( if you phone at any time, you will here a recording saying " we are experiencing a high call volume). I was told that there was a problem getting Mazda parts.</p> <p>The day after that I was contacted, and asked to give the VIN number. They had the wrong VIN number, and two days later the parts arrived.</p> <p>When the car was collected, it had been driven 50 km. The radio was on a station that I had not tuned it to, so it seems like the person who had driven the car tuned it to their favourite station. Before doing this review, I e-mailed Renew It Edenvale. This was on 26 June 2017. On 27 June 2017, I got a reply, stating: </p> <p>From: Van Niekerk,B. (Brogan) (Renew-IT Edenvale - Claims Handling Specialist) ********** <br /> Sent: 27 June 2017 11:33 AM<br /> To: Dr Hugh Cobb<br /> Subject: RE: FT33SYGP - Honda HRV / Mazda C3 - FD39JGGP<br /> Importance: High</p> <p> </p> <p>Good day </p> <p> </p> <p>My sincerest apologies for the inconvenience caused to you sir </p> <p>I have sent your below mail to our Customer Service Manager, Sharon for perusal & will kindly revert back as soon as possible!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>This was 2 weeks ago, and I'm still waitin for their reply- it's clearly not important to them .</p> <p>The Hellopter Index ( HPI) is 2.6 .Not surprising.</p> <p> </p>