RG
Richard G

1 reviews | Active since Mar 2017

23 Mar 2017, 17:20

Bad workmanship

<p>My wifes car was send in for repairs at Renew It Edenvale (didnt have a choice as the insurer said so) absolutely no quality control done prior to delivery 14 Feb. Parts that were supposed to be replaced are still on vehicle, maint job not matched properly, *****s missing on vehicle, overspay all over the vehicle and on seats, door panels full of scratches and damage, extremely unhappy as i was promised that the vehicle would be recalled to rectfy, to date not even a single contact.</p>

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Replies (2)
Renew-it Edenvale
Renew-it Edenvale's reply24 Mar 2017, 09:01
Official

Good day Richard Gore

Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za

Best regards,

RG
Richard G's update27 Mar 2017, 16:20
Reviewer Update

The poor service still persists. Apparently ReNew IT can't source parts that are readily available at any Volkwagen dealership nation-wide in RSA. Since 14th February the parts have not been delivered. Really?