Bad service from Renew it Edenvale

<p>To whom it may concern</p> <p> </p> <p>I took my car to Renew it Edenvale on 1 July 2017 to get the bumper repaired.The cause of the damage was because the towing company through the insurance towed my car from the back and there was a piece torn out of the back bumper.Randy told me that he will fix the bumper and it will only take 2 days.I asked for a courtesy car because this is my only transport to work.Randy told me that there is no courtesy available,all cars is out on loan.I was stuck in the middle waiting for my car that needs to be finished in 2 days and no courtesy car.The repair of the bumper took 5 days instead of the 2 days that I was told.This is vey unproffesional because Randy told me only half of the story.I am really not satisfied with the service I got from Randy@Renew it Edenvale.Telling the customer it is going to take 2 days and then it takes 5 days.I just though I would share this with the public,regarding the service I got from Randy.The bumper was repaired now however now I had a central locking issue.I said they must sort out the central locking issue,however I was now again without my car for another 2 days!!!!!!!!!!!!!!!</p>