Bad Response Time

<p>My car was booked for a service on Mid July. After numerous failed attempts to get feedback. I was only informed 26/07/2017 that they are wating for parts to complete the repair.</p> <p> </p> <p>Now I have to return the curtacy car and I will be left stranded without transport to and from work.</p> <p> </p> <p>I have not been kept informed nor do I know when the car will be repaired. The service has been lackluster and I require feedback.</p>