Bad and very poor Service - *********** service provider

<p>On 15/02/2017 I was involved in an accident and was advised by my insurance to take my car to ReNew-IT Edenvale to be repaired, the car was towed to Renew it on that day. I have never received any updates on my car, I had to call them every time . On 16 MArch 2017 I went to REnew It and the reception lady told me that my car will be ready for collection on 17 March 2017. On 17 I got there and I was told my car is not ready, after being made to wait for nearly an hour. On 23 March 2017 , I was told that there are damages which were nto picked up and therefore they have to order new parts. This is only picked up a mont and week later.</p> <p> </p> <p>I notified my insurance about my disatisfaction. I am still without my car. I am extremely disgusted by both and ReNew-IT Edenvale. After several complaints telephonically , my issues have not been resolved and I still do not have my car and still no one has contacted me.</p> <p> </p>