BAD and unprofessional service from renew t edenvale.

My car was towed in by the insurance after an accident. I call this a big mistake if not a disaster. They called me, after a week and half to let me know that my car is in assembly department and it will be ready soon. After a week I heard nothing from them and decided to call them and find out the progress on the car. To my shock I was informed that the car is still in assembly department. I requested a valid reason as to why car is in assembly department for so long but no one could answer. I visited them in person because when I called everyday I was told that the advisor will call me and no one will call. When I arrived at renew it edenvale, I found my car still in assembly department after more than two weeks. This time I requested to speak to workshop manager, who told me that wrong parks were ordered that's why there is a huge delay on my car. By who that was my second question? Insurance he said. Why was I not informed, he could not answer me. I asked him about the time frame as to when I can expect my car, he was also not able to tell me. I gave them another week, of which the car was not finished as well after that week. I was forced to take my car not finished because, the staff, including operations manager will lie to you all the time when you call, and later they will apologies. I found out their staff stole my SD and GPS cards from the radio as well. I will never look at any renew it within the country.

If your insurance tow you car to them or request you to take your car to them for quotation, please refuse and request another penal beater. You will be off the hook.