Appauling Service

<p>Budget insurance took my car to Renew-it Edenvale mid-December 2016 for a damaged windshield. it took three months to get a windscreen because it was on back-order from Mazda.</p> <p> </p> <p>When I finaly got the car back three weeks ago, the sound system was not working and there were other electronic errors. Remew-it blatantly refused to accept responsibility for this and claimed that this was a pre-existing fault. Budget intervened and it was discovered that a DC converter was missing, nobody knows how, when and why it got missing.</p> <p> </p> <p>Four weeks later I still don't have the car, not so much as phone call from Renew-it. The service specialist has resorted to ignoring me and not responding to my requests for feedback. This is the worst service I have ever experienced. With all these delays and incoviniences, not even a single manager has intervened or attempted to resolve this issue. I am still without a car and worried what else might be wrong with my car when i get it back.</p> <p> </p> <p> </p>