Poorest service ever

First of all when we try to book a service on Monday 18 September 2023. Nobody told me over the phone. That there was a waiting queue. So we were late for work. Starts at 8 o'clock Above that, I was treated so badly on that day not explaining in a professional manner.

And on 20 September 2023. We tried to book my Renault Kwid in and then said I'm overdue on my 1st service. And they can't help me just send me off with a number to call to sort out it myself. While I'm late for work Again this morning.

To top it all off. We didn't get the full-service tools when we bought the car. to change a flat wheel So my life could been in danger when I had to make a wheel change out