Bad Customer service by service consultant in Renault Woodmead

I brought in my car for warranty maintenance on the 13th of December 2019 and 3 days later I got the car and I was told by the service maintenance consultant that they misplaced my service book. I was told I am going to receive my full-service history after a couple of days after they have consolidated the information.

After calling and driving to the dealerships for almost a month now, I still have not received my service book and let alone feedback. My car is due for service in the next 200km and I still don't have my service book and the consultant in question is not willing to help.