Horrible service at Renault Tableview, Cape Town

The way the service department of Ranault tableview cape town is run is horrible. I dropped off my car for a 2nd service this morning. I arrived 07.30 and I left the dealership 08:40 after I called a cab because I had been waiting the whole time for a car to drop me off at work. The three cars that arrived took all the white people I was waiting with and only me was left because I was told that my destination is further so I must wait for on of the three cars to come back. I had to pay the cab R160 to get to work and I must also pay R160 when I go and fetch my car because they don't fetch clients. My 1st service experience at the same dealership was as horrible. No telephone call to give an update and no one even called me to even say my car was ready for collection. I have serviced other makes of cars for 20 years and I have never received such horrible service. This will be my first and last Renault car should this horrible service continue