Disappointed.

Yesterday l took our vehicle for it's yearly service. We purchased our car in 2016.We drive a Renault Sandero Stepway. We took out a warenty for our car to cover any machinical problems that would arise. After our first experience with the disappointment of lack of service from Renault the previous year l assumed this time it would be different. To my surprise the service was even worse. There never even serviced our car but in our service book the oil and oil filter was replaced according to them. I had a look at the oil and could see that was still the old oil. I would recommemd that if you are thinking about buying a Renault don't. The after sales totally sucks. What is the use if you as a car manufacturer claim that you have one of the best brands out there but you do not have the people to back up that claim. I will never buy a Renault again.