Bad after sales and service team

We bought a Renault Megane RS for my son NICE car The after sales and service department is shocking They can teach gov departments how to go slow DO NOT EVEN TRY to call them On Friday I called 6 times and on the 7th call insisted to wait untill I could speak to the service advisor She promised to get back to me Monday early After 3 calls today she was on the line and on my next call she was on lunch After i requested to speak to the Dealer Principal he is not in today maybe tomorrow You guys have a good product but your after sales team will prevent any person to buy from you again