No service.

<p>I went to Renault Ontdekker on Friday Morning 5 May 2017. I asked the lady for the service department and she directed me. When I got to the service department the person supposed to be at the help desk was not in sight. Although there was a african gentleman sitting on his cell phone two desks away he politely ignored me and carried on foe another 10 minuts with his conversation. Eventually he ended his private conversation and asked if he could help me. I then explained to him my nature of the visit to Renault and he then answered me that the person at the help desk will attend to me. I proceeded to wait again, and eventually had to leave as I had another appointment. I asked the lady at reception for their dealer principal no whereby she gave it to me. I phoned the dealer principal on his mobile and explained to him what just happened. He then assured me that the service manager will be in contact with me. Guess what to date, nobody has contacted me. </p>