Amazing ⁸

To the amazing team at Renault East Rand – Motus,

I would like to take this opportunity to sincerely thank every single person who played a role in making one of the biggest moments in my family’s life so special.

Firstly, thank you to Mr. Mduduzi Mdladla for taking the time to assist me with my car application. The care, kindness, and love you showed my family went far beyond normal customer service. The way you continuously came to check on us made us feel truly welcomed and at home. You treat your customers like family, like people you have known for years. Renault East Rand and Motus should truly recognize and appreciate the incredible way you represent the company.

To Sis Lolitha Makhaya — I will never forget the very first words you said to me: “Please come fetch your car.”

Those words still feel unreal to me. The calmness in your voice, your patience, and the respect you showed us gave my family such a positive view of people in leadership positions. Renault East Rand’s recruitment and selection team deserves credit because your staff members are truly sincere, caring, and professional.

Mr. Simphiwe Mkize — wow, words honestly feel too small. The confidence you had throughout this entire process was unbelievable. I remember wanting to leave and come back the next day, but you said: “You can’t come to us wanting a car and leave without one.”

At that moment it sounded impossible, but by 18:00 you made sure I drove away with my car. Then you even said: “When you come for your number plate, I will pour you petrol.”

What level of service is this? After everything you already did for me and my family, including assisting with the deposit, you still went above and beyond. I am truly out of words.

Sego — what a bubbly and wonderful person you are. You constantly checked if my family was okay and if we needed anything to drink. You made the 6 hours of waiting worthwhile. My partner and I truly appreciate your kindness and energy.

And to the rest of the staff — especially those who helped babysit our 9-month-old baby — you are all stars. This did not feel like just another sale to you. You made us feel valued, respected, and cared for. When we wanted to go buy food for the baby, the reception lady immediately said: “Nope, you can’t bolt, let me find someone to drive you there.”

To the wonderful lady who drove my wife and child, thank you. My wife was so happy with how friendly and caring you were, even allowing her to leave the baby with you in the car comfortably and safely.

To everyone at Renault East Rand – Motus: Thank you for the love, care, and support you showed me and my family. For me, this is top-tier service. I would honestly recommend anyone buying a car — especially for the first time — to visit Renault East Rand – Motus. The culture, warmth, and customer care there is something everyone deserves to experience.

May God bless every one of you for the work that you do.