Poor service Ever from Renault Midrand

Hi On the 23rd Dec, I dropped my car to be checked as it had the flash zigzag light and some noise on it when you drive. All started after it went for service, which was also done in Midrand. When I collect the car same day after I was told that it was fixed for the flash light, I was told that I need to phone again on Tuesday the following week and book the car again to be fixed for exhaust as they had to order parts. I called and was told that parts were there and I can drop it off on Thursday. Thursday I went but I was asked for a reference which was never sent to me and I was told to return the following day. When I called their Foreman who was the initial person I spoke with to confirm everything and he promised that everything would have been there on that Tuesday Now when he checked for me he told me that he hasn't received all the parts for the Exhaust, he only received 1 part and latest would be Thursday as he was promised by the supplier & he promised that he would call me back. Thursday the 9th Jan passed No Call!!!! Yesterday morning when I called the Foreman again (Daevil), he now told me that that the second part of an exhaust is on back order and he is not sure when he'll receive the stock. What a Poor Service Midrand Renault Offers their Customers!!!!!!! Over promising their customers a d under delivering. The noise that my car makes when it's in motion it's indescribable & to make things worse Even the Light that flashes Never vanished!!!! Victoria *** FY02WH GP