Emotionally traumatized by CMH Midrand

I am emotionally traumatized by the horrible treatment I received from CMH Midrand. I went to them twice and on both occasions they did not help me. On the 10th I went to them because my car needed to go for it's 2nd annual service, they tried to persuade me to pay cash, claiming that LiquidCapital did not authorize my car to be serviced. The 2nd time around I went to them on the 27th after involving Ranault Customer Care, they wanted to turn me back claiming that they are "fully booked" but later changed their minds, later on I called to find out about the progress of my car and they told me that I needed to pay R2000 for the service. After refusing to authorize that over the phone, I went back to them in person and asked for the report to see what their findings were and how they concluded that I would have to pay R2000, they hesitated and eventually gave me an excuse that they did not have the report. CMH failed to fill in my service book for year 1, CMH refused to service my car using my Service Plan, instead they wanted me to pay cash and chose to make me believe for over a week that LiquidCapital declined their request to service my car. They knew how desperate I was and they tried to get me to pay cash twice for things that did not make sense to me.