************* and ******** act

I don't think they even deserve a star after what they have cost me in my life. I took my car for an annual service which was supposed to be covered by liquid capital and yes liquid Capital authorized the payment for the service, only to find out the Representative from Group 1 The glen Named Lionel later confirmed they cant service the car because if they service the car, it will kill the car "We cannot service the car because the technician advised should we put new engine the car before we fix the damaged things in your car the car will die"

A shocked as I was, I asked Lionel to send me the quotation which he did and only to find out the quotation was 50k worth. He then later called to ask if I confirm the quotation and I said no and said he shouldn't repair the part and also shouldn't service the car either because he emphasized on the fact that the car will die.

As stressed as I am I even offered he evaluates the car and he said he cant but according to his point of view they will offer 80k and take 50k to repair the car and sell it then give me the 30k, I had o look for transport to go to Renault the following day to fetch the car because I couldn't afford to repair the car and my service plan only covers normal annual service. He then apologized for not being able to service the car and said he will get liquid Capital to de-authorize the money.

When I left Renault under the advise of a highly recommended service provider who is the manufacture of the car, I had no choice but to take their word. I then desperately sold the car for peanuts which I regret now because according to liquid capital Group 1 Renault told them they service the car .

I then called Group 1 Renault to find out why liquid capital claims you have not refunded the money, only to be told Group 1 Renault "Lionel" says oh sorry we service your car, then I asked with whose authorization and why would you service the car after you adamantly advised yo will not service the car because it will die then Lionel said he will make research and give me feedback.

Then 2 days later I haven"t heard from Lionel then I called again with my airtime and his response was "sorry ma'am, we cant refund you because I just found out that the technical person says the car was service" So I asked him so Renault deliberately made me lose my car over the believe that my car will die and deliberately killed it, he then hung up on me and started avoiding my calls. I then started calling like a mad person because now I just lost my precious car and they are now acting ******** and there is some loopholes, then the service manager and Lionel are avoiding my calls and no feedback as I stand.

I urgently need Hello Peter to help me with this matter because this is a product loss for me and there is some ************* going on in this matter.

I am facing a massive distress because they have just caused me my car and I am sitting here with a loss.