VM
Valerie M

1 reviews | Active since Dec 2016

02 Dec 2016, 21:09

Dissatisfaction of service

<p> I bought a Renault sendero at Renault centurion on the 22nd October 2016, when I purchased the vehicle the dealer known as Joshua Snyman didn't mention that the vehicle had dents and missing alphabets of the brand name. He then informed me that the vehicle is not ready as it needs to be taken for servicing and respraying on the dents but that was not done. He then delivered the vehicle on the 28th October 2016 at my work place in my absence and had a colleague sign for it , this just shows me that he knew the vehicle was not in a good condition then I contacted him telling him about my disatisfaction he then said the people who need to fix the dents are busy but the car has been serviced. I checked the service book and no record was found on it. I always have to be the one calling him and sending mails to Joshua. He didn't care on how I feel he just wanted to make a sale and make commission. I have several emails that I sent to him as proof. I'm just not happy that the dealer was not honest by not mentioning faults on the vehicle. I'm really not happy with the way I was treated.</p>

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