ND
Nhlanhla D

1 reviews | Active since Feb 2018

26 May 2020, 12:18

Worst services.stay away from this insurance

I was involved in a car accident with Renasa client on the 25/11/2019, my car was rear ended by a drunk driver . The driver admitted of his fault and gave me his insurance number to claim for the 3rd party , then I contacted his broker (Liza campherb) waited long till she sent my claim to Darryl at St Paul underwriters .

Darryl advised he awaits for the reply from OCLS specialist .from Darryl I got transferred to vanessa *********** after almost 6 months patiently waiting for the claim to be approved. But Vanessa also sent me to *********** whom she declined my claim yet the photos of the vehicle shows the car was on the breakdown lane on the time of an impact.

I believe to get your claim approved with Renasa you need to involve your attorneys

0
Replies (2)
ND
Nhlanhla D's update26 May 2020, 12:22
Reviewer Update
They try by all means not payout the claim.
Renasa
Renasa's reply27 May 2020, 15:24
Official
Good Day,
 
 We hereby acknowledge receipt of your complaint.
 
 An email will be sent to you shortly.

Kind Regards
Complaints@Renasa