WORST SERVICE EVER

A claim was lodged on the 5th of February 2015 after a break in at my house. The broker was quick to response and on the same day I had my claim form, Submitting this on the 6 th of February, the accessor visited my residence to determine that indeed the break in was forced, and to check the list of ****** articles. After 3 days he was back to determine I was under insured for a certain amount. Since then, Between the broker and Renasa, no real feedback accept for it is lying between being acsessed and legal department. After 25 days neither Renasa or the broker is coming back to me to give concrete feedback. In a good conscience, I personally will never in my life recommend this company due to various furstrations, and no feedback. After almost a complete month, my claim is no closer to being settled.