Worst Claim Experience

<p>We are insured with Renasa via multirisk brokers, i had a motor vehicle accident on the 7th of may and because it happed after 12am, We understand that the assessor had to be appointed to investigate the happening of that day. Met with the assessor twice already and coupled with telephonic interviews because the insurer rejected the 1st report He 1st sent and yet up to date still no clear answer on whether they are settling or rejecting the claim. today is the 15th of June and no communication nor feedback on the process as all the required information was supp****. The service is the worst i have ever experienced in my life and this shows that the only delay is to look at the reasons to reject the claim. </p>