KN
Khathutshelo N

1 reviews | Active since Nov 2016

16 Jul 2020, 09:32

Unauthorised debit order.

Renasa Insurance is a **** they have changed debit order date without my knowledge, I have been doing follow up with Austin Mpandawana, Novation Admin Centre, Carla Hattingh and Marius, all of them what they did was to ignore me, I have terminate their services for the past 4 months but guest what they are still debiting from my bank account. I have to reverse debit order every month because they change reference all the time and bank is changing me for that services. You’re a *******.

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Replies (1)
Renasa
Renasa's reply17 Jul 2020, 18:58
Official
Good day, 

we hereby acknowledge receipt of your complaint and a complaints handler will be in touch.