lL
labuschagnejaco L

1 reviews | Active since Mar 2017

02 Mar 2017, 19:35

The lonegst and most rude treatment

<p>After having an accident early in Feb 17 i was given the bigest run around i have ever experienced by the company. First i had to wait for service the the blame game started.</p> <p>Not having secondary transport i was stranded and had to get a hire car wich cost me money i was sent this way that way and all possible direction to get things done. The blame game continued. The towing company was blamed. The assesor was blamed then the assesor blamed the insurance company and so it carried on. For a month and a half this continued and also the hire car was taken back i was without transport again.</p> <p>To cut a long story short I WOULD NOT RECCOMEND ANYONE TO TAKE UP RENASA.</p> <p> </p> <p>ON TOP OF IT ALL ONCE THE PROCESS IWAS TOLD WAS COMPLETED THE IDIOTS DIDNT SEND THE CANCELATION OF DEBIT ORDER TO MY BANK THUS I WAS STILL PAYING FOR THE CAR THAT WAS WRITTEN OFF AFTER IT WAS SETTLED AT THE BANK</p> <p>DONT GO THERE DO YOURSELF A FAVOUR.</p>

0
Replies (2)
Renasa
Renasa's reply12 Apr 2017, 12:42
Official

Good Day,

The matter has now been resolved.

Regards,

The Renasa Team

lL
labuschagnejaco L's update13 Apr 2017, 15:44
Reviewer Update

Financially Yes

But concerning your poor exusefull service you have done abselutely NOTHING and that is not to mention the time that it took to eventually get things done Also not mentioned is that the vehicle has still not been removed from my name