JI
Jan I
1 reviews | Active since Aug 2021
06 Sept 2021, 10:24
Take debit order out people account with out permission if you not even insured by renasa
I canceled my renasa insurance 4 months ago and then thy take debit order after 4 months that is *****ing with out my permission and when I call renasa the lady on phone said thy can not help me thy not dealing with clients must speak with broker's and to it is ***** people money out there Account with out permission will not recommend renasa for to be insured
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Renasa's replyOfficial
06 Sept 2021, 14:13Good Day,
We hereby acknowledge receipt of your complaint. A Complaints Handler will be in touch soon.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers. Renasa treats complaints seriously.
Kind Regards
Complaints @ Renasa
We hereby acknowledge receipt of your complaint. A Complaints Handler will be in touch soon.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers. Renasa treats complaints seriously.
Kind Regards
Complaints @ Renasa
Renasa's reply06 Sept 2021, 14:13
Official
Good Day,
We hereby acknowledge receipt of your complaint. A Complaints Handler will be in touch soon.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers. Renasa treats complaints seriously.
Kind Regards
Complaints @ Renasa
We hereby acknowledge receipt of your complaint. A Complaints Handler will be in touch soon.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers. Renasa treats complaints seriously.
Kind Regards
Complaints @ Renasa