SERVICE? WHAT SERVICE?

The worst experience ever. Trying to get information from this Company is terrible. No-one takes responsibility. I am just told, I forwarded your email to the portfolio manager (who is NEVER telephonically available) and now it's not my responsibility. He/she must respond to you. Disgusting to think that in this day and age, Companies still work like this. Renasa you should implement a performance based system where your staff get penalised for such behaviour.