SF
Samantha F
1 reviews | Active since Jul 2018
02 Dec 2019, 14:42
************ - Insurance
What a ****. Tried to process a claim after being with - to be honest do not actually know- either it is Renasa or Axsure or Usured (which does not actually exist) Be VERY careful of these above companies. Give you this amazing Insurance Quote for Vehicles and Household. However when you want to claim you will get sent in circles as no one processes the claims, and if you happen to get hold of someone or they return your call weeks later, there will be a lame excuse just so they do not have to pay out. Really all they are is a company taking your monthly premiums however do not process and claims. ************!!!!!
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Replies (1)
Renasa's replyOfficial
30 Dec 2019, 09:54Good Day,
We hereby acknowledge receipt of your complaint.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers. Renasa treats complaints seriously.
Please kindly reply to this message with your claim number and policy number.
Kinds Regards
Complaints@Renasa
We hereby acknowledge receipt of your complaint.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers. Renasa treats complaints seriously.
Please kindly reply to this message with your claim number and policy number.
Kinds Regards
Complaints@Renasa
Renasa's reply30 Dec 2019, 09:54
Official
Good Day,
We hereby acknowledge receipt of your complaint.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers. Renasa treats complaints seriously.
Please kindly reply to this message with your claim number and policy number.
Kinds Regards
Complaints@Renasa
We hereby acknowledge receipt of your complaint.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers. Renasa treats complaints seriously.
Please kindly reply to this message with your claim number and policy number.
Kinds Regards
Complaints@Renasa