RENASA.. WORST INSURANCE EVER..UTTERLY DISGUSTING

Pls pls pls don't join Renasa insurance you will be making the biggest mistake of your life. I was involved in a motor vehicle accident..I submitted all the documents to Renasa as requested for a 3rd party claim. Their client knocked into my vehicle and admitted he was at fault however Renasa only offered a 60% quantum towards the damages of my vehicle which means that I would have to pay R9000 shortfall out of my own pocket for an accident that was not my fault. Their excuse is both drivers are responsible for their own driving behaviour. Their client is the one that sideswiped me at the rear of my left hand side tyre all along the side of my vehicle damaging both passenger doors after he jumped the stop street. I was travelling through the intersection observing all the vehicles around me as well as the primary school kids were been dropped off at school and the road was busy. I was almost across the intersection when I felt I had been knocked I don't even know where the other driver came from only after stopping my car to investigate was it evident that he came out from the side street wanting to turn left...I even have an independent eye witness. When I received their pathetic offer of 60% I emailed Renasa again and rejected their offer and was prepared to negotiate a better quantum as the accident could NOT have been avoided however they weren't interested as they didn't reply..I send emails constantly no one replies I phone them they don't answer their phones. It's been more than 2 months now of me having to do all their work. They are so unprofessional and if you think you as a client have insurance with Renasa you are covered 100% they are clearly misleading their clients bcoz now I have no choice but take the matter to court and their client will have to pay the R9000 out of his own pocket if the magistrate rules in my favour. I have already seeked legal advice and we are going to settle this matter in court. PEOPLE PLS BE AWARE OF RENASA THEY WILL NOT COVER YOUR 3RD PARTY CLAIMS FAIRLY AND THEY WILL LEAVE YOU TO FIGHT YOUR OWN BATTLES IN COURT...They are sooo unprofessional and have no skills in dealing with people. And to top it off they do a digital assessment on your vehicle..What a joke..Renasa I will never recommend you and I will share my experiences with everyone. And to make matters worse my child was in the car at the time of the accident and has post traumatic stress/anxiety disorder He cant focus at school bcoz he is now worried that someone is going to knock into me again...He has to be medicated everyday...no ways Renasa I will fight this matter till my last breath...you people are cold hearted unprofessional and totally useless....no empathy for your clients either its disgusting....oh and by the way I see many reviews whereby you only offered 60% quantum, makes one wonder why...