FP
Frikkie P
1 reviews | Active since May 2015
01 Feb 2021, 15:24
Renasa worst insurance company
I have been a client of Renasa for 2 years and this was my first claim. In December my truck was involved in an incident where I had to claim. Its been 2 months since the incident and they are still disputing the sail condition and only wants to pay 50% of the claim they are the worst insurance company and I will not do business with them again. They try to pay as little as possible I don't know what would have happened if I had a big claim glad I saw them for whom they are.
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Renasa's replyOfficial
01 Feb 2021, 15:43 Good Day,
We hereby acknowledge receipt of your complaint.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers. Renasa treats complaints seriously.
A Complaints Handler will be in touch soon to assist you.
We hereby acknowledge receipt of your complaint.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers. Renasa treats complaints seriously.
A Complaints Handler will be in touch soon to assist you.
Renasa's reply01 Feb 2021, 15:43
Official
Good Day,
We hereby acknowledge receipt of your complaint.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers. Renasa treats complaints seriously.
A Complaints Handler will be in touch soon to assist you.
We hereby acknowledge receipt of your complaint.
We wish to thank you for bringing this matter to our attention and giving us the opportunity to investigate the matter and where necessary, implement remedial action to ensure the fair treatment of our customers. Renasa treats complaints seriously.
A Complaints Handler will be in touch soon to assist you.