Renasa: wedding band disappointment, no client empathy

In April 2022 my channel bands from my wedding ring set was ******, I had just contracted covid and I was paid out the value of the rings as at 2017. End of May 2022 my wedding ring, bangles and chain was ******, my wedding ring has been appraised at R170000, for insurance purposes I was requested to get a replacement quote as I did with my channel bands, however Renasa opted to replace my wedding ring at the value of 55000. I did not want to make another ring as my wedding ring was very sentimental to me, I did not want to make any jewellery due to my entire jewellery box being ******. It states in the insurance form:

If specified property insured is accidentally lost or damaged, the Insurer will pay for or choose to repair or replace it.

I do not understand why Renasa would insist to replace the ring when I will not use another ring. It is my personal choice as a client who pays all of my premiums, do I not get a choice in the matter? I will not use another ring or want to make other jewellery. My insurance company should give me the choice of payout because I am a paying client and under the circumstances of my ring and other jewellery going missing, I don't want to use expensive jewellery anymore or own them. I can invest in something that cannot be ******. I have liaised with my broker who insists that Renasa has the option of pay, repair or replace. Why am I paying such high premiums when Renasa decides what is the outcome? I do not want to replace my wedding ring, I will not use another one. I have had my wedding ring for 13 years and am grieving the loss of such a sentimental item, the rest of the jewellery I do not care for. Nothing, not another ring will replace my wedding band. Highly disappointed and will be changing my household insurance and car insurance to another service provider.